VDM Koivisto, M: Responsible Environmental Behavior

Companies and society are increasingly interested in the environmental impacts caused by their various actions. The environmental impacts of industrial activities have been considerably reduced as a result of increased economic and normative steering. However, the majority of organizations nowadays operate in the service sector where normative steering is rare. This book concentrates on finding factors that encourage environmentally responsible behavior in service sector companies. Publications on this area have until now been lacking. This book, therefore, provides new empirical knowledge of office workers environmental behavior and the factors affecting it. The analysis should help shed some light on the effect that employees environmental knowledge, attitudes, social pressure, and the company s environmental management system have on environmentally responsible behavior. Companies aiming to improve their environmental efficiency can use these results in their everyday work.